IT for Schools | Windsor & Berkshire

IT Support for Schools in Windsor and Berkshire

IT support for schools in Windsor and Berkshire, from primaries to academies. We look after staff and pupil devices, classroom Wi-Fi, Microsoft 365 for education, web filtering and backups, with on-site visits when you need one.

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In brief

What is school IT support?

School IT support is a managed service that keeps teaching technology working. We look after laptops, tablets and classroom screens, run the school network and Wi-Fi, manage Microsoft 365 accounts for staff and pupils, and keep filtering in place.

A school's needs differ from an office's. Devices are shared, users change every September, and safeguarding rules decide what pupils can reach online. Our plans are built around the school year and your budget.

IT support technician helping a teacher set up a classroom laptop and display in a Berkshire primary school

Common problems

When Technology Lets Down a Lesson, Everyone Notices

These are the issues that most often hold back IT in schools, from a small village primary to an academy with several sites.

  • Classroom kit that will not start

    Screens that will not connect, laptops with flat batteries or missed updates, and a lesson plan that has to change on the spot.

  • Filtering nobody has checked

    Schools must have filtering and monitoring that work. Many have never tested what pupils can actually reach.

  • Accounts left over from last year

    Pupils and staff who left in July still have logins, licences and files sitting in the school's tenant.

  • A part-time technician stretched

    One person covers every fault, every site and every project, with no cover in holidays.

Each one takes time from teaching and strains a tight budget, and a gap in filtering or backups can turn into a safeguarding or data protection problem.

We give your school a support plan built around its year.

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Pupils using laptops in a bright classroom while a teacher leads the lesson from an interactive display

Built for Berkshire schools

School IT Support for Windsor and Beyond

Schools across Windsor, Eton, Slough and Maidenhead share the same pressures: tight budgets, shared devices and staff who need things to work before the first lesson. We plan big jobs for the holidays, keep a record of every device and give you one team to call.

Our school support helps:

  • Meet DfE filtering and monitoring standards
  • Keep shared laptops and tablets updated
  • Set up Microsoft 365 for staff and pupils
  • Roll accounts over cleanly each September
  • Protect pupil data with backups

What we cover

IT Services for Schools in Berkshire

Choose a full support plan or only the parts your school needs most, such as a termly health check or help with a new IT suite. Every plan has a fixed price you can budget for, with no hidden fees.

  1. Staff and pupil devices

    We set up, update and repair staff laptops, pupil laptops and tablets, interactive displays and printers. Devices are enrolled in central management, so a lost iPad can be locked and a new laptop arrives ready to use.

  2. Safeguarding and filtering

    We put web filtering and monitoring in place on school devices and the network, check them against the DfE standards and give your designated safeguarding lead clear reports on what was blocked and flagged.

  3. Microsoft 365 in school

    We set up Microsoft 365 for education with Teams classes, shared staff drives and safe email for pupils. Accounts are created and removed in bulk at the start and end of each year, so licences match who is in school.

  4. Network, Wi-Fi and classroom cover

    Wi-Fi has to cope when thirty pupils log on at once. We plan access points room by room, including the hall, manage switches and firewalls, and arrange broadband or a leased line sized for the whole school.

  5. Backups and pupil data protection

    Pupil records, staff files and Microsoft 365 data are backed up automatically to UK datacentres, and restores are tested regularly. It supports your GDPR duty to restore personal data after a cyber attack, fire or simple mistake.

  6. Cyber security for schools

    We manage antivirus, patching and multi-factor authentication on staff accounts, run phishing awareness training for teachers and office staff, and can guide the school through Cyber Essentials.

Schools we help

  • Primary, infant and junior schools
  • Secondary and upper schools
  • Academies and academy trusts
  • Independent and nursery schools

Our steps

How We Support Your School

We work around the timetable, not the other way round. Four steps take your school from its current setup to a support plan that fits the year.

  1. A visit to school

    We walk the site with your business manager or head, look at classrooms, the server cupboard and Wi-Fi, and find out what staff and pupils struggle with. The visit is free and carries no obligation.

  2. Health check

    We audit devices, accounts, filtering, backups and licences, then write a short report in plain English that shows what needs fixing first and what can wait.

  3. Plan and budget

    You get a fixed price and a plan that schedules larger work, such as a Wi-Fi upgrade or laptop refresh, for half terms and the summer, so lessons carry on as normal.

  4. Support all year

    Staff call or log a ticket, our team fixes most issues remotely and a technician visits when hands are needed. Before each September we set up new accounts and devices.

Frequently asked questions

Questions About School IT Support

What does IT support for schools include?

It covers the devices staff and pupils use, the school network and Wi-Fi, Microsoft 365 accounts, filtering and monitoring, backups and cyber security. You get a helpdesk to call, remote fixes and on-site visits when they are needed.

How much does school IT support cost in Berkshire?

It depends on pupil numbers, how many devices and sites you have and how much on-site time you want. We agree a fixed annual or monthly price after a free review, so the cost fits into your school budget with no surprises.

Can you work alongside our own technician or the local authority?

Yes. Many schools keep a technician on site for day-to-day jobs. We can take on the network, servers, cyber security and projects, cover holidays and absences, and give your technician someone to escalate to.

Do you help with web filtering?

Yes. We set up and manage filtering and monitoring on school devices and the network, test what pupils can reach and send regular reports to your designated safeguarding lead.

Do you support academies?

Yes. We support single academies and trusts with several schools, set up shared Microsoft 365 tenants and policies across sites, and report on devices and risks for the trust as a whole.

Can you set up Microsoft 365 for education for us?

Yes. We create staff and pupil accounts, Teams classes and shared drives, apply safe sharing settings and train staff to use them in lessons and for homework.

Can an engineer visit our school in Windsor?

Yes. On-site visits are part of our plans, and we cover schools in Windsor, Eton, Datchet, Old Windsor, Egham, Staines, Slough, Maidenhead and Ascot.

Can you help our school get Cyber Essentials?

Yes. We check your setup against the scheme, close the gaps in patching, accounts and firewalls, and support you through the assessment and certificate.

Can you schedule work for the holidays?

Yes. Laptop refreshes, Wi-Fi upgrades, server work and account clean-ups are planned for half terms and the summer, so teaching carries on without interruption.

Accredited IT support, independently certified.

Get in touch

Talk to a School IT Team in Windsor

Tell us about your school, how many pupils and staff use technology and what is not working well, and we will suggest how a support plan could run. Call 01753 255436, email hello@windsoritsupport.co.uk or send us a note and a member of our team will be in touch.

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